Products

In addition to our consultancy work we develop products to a tangible and often sale-able stage. Our products may have been developed from an innovation project with a partner or created solely as an Engine initiative.

By products we mean a tool, methodology, book or service. As you can see, much of this work is collaborative and if you’d like to work or partner with us to create a product we’d like to hear from you. 

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Seminars

Engine train individuals, teams and organisations in how to use Service Design to improve service …

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SILK Method Deck

The Method Deck can be used to inspire teams during all stages of a service design project…

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Service Health Check

Our Health Check helps you assess your ability to successfully adopt experience-based approaches…

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The Journey to the Interface

The Journey to the Interface: How public service design can connect users to reform…

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Design for service

Design for service: a downloadable guide aimed at helping SMEs innovate their services…

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Service design

Typical projects

Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.

Case studies

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Southwark Council

Designing for the social challenges of better health

Southwark is one of 33 boroughs in London.…