Products
In addition to our consultancy work we develop products to a tangible and often sale-able stage. Our products may have been developed from an innovation project with a partner or created solely as an Engine initiative.
By products we mean a tool, methodology, book or service. As you can see, much of this work is collaborative and if you’d like to work or partner with us to create a product we’d like to hear from you.
SILK Method Deck
The Method Deck can be used to inspire teams during all stages of a service design project…
Service Health Check
Our Health Check helps you assess your ability to successfully adopt experience-based approaches…
The Journey to the Interface
The Journey to the Interface: How public service design can connect users to reform…
Design for service
Design for service: a downloadable guide aimed at helping SMEs innovate their services…
Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.
Virgin Atlanic
Envisioning a customer-friendly terminal experience
How Engine helped Virgin Atlantic put customer insight at the heart of service design …
